Trusted Partner in Organizational Excellence

HigherEchelon, Inc. was formed in 2009 in Virginia with the vision of creating a Service Disabled Veteran owned Small Business (SDVOSB) to be a "trusted partner in organizational excellence."

Get more information below about how HigherEchelon can partner with your organization

Government Practice Commercial Practice

A Higher Echelon of Talent

HigherEchelon, Inc. (HE) is a service-disabled veteran owned small business (SDVOSB), provider of management, training, technology engineering, and leadership support services. Our firm is headquartered in Arlington, VA. HE’s mission is to help organizations achieve the results they seek by operating more efficiently. Supported by a strong background in Program Management, our expert teams deliver results that consistently exceed expectations. HE guarantees these results and delivers them by creating focused teams to meet the specific needs of each customer. We combine HE Core Competencies with key leadership from our employees to deliver our services.

HE’s competitive edge results from the following 4 P’s:


HE is in the people and organization business; therefore, we have the highest standards for our own employees. Our core service delivery employees tend to be former military personnel or prior contract employees who have a record of success and knowledge of expectations.


HE utilizes processes that have been proven in corporate, government and military settings.


HE has developed its own proprietary and innovative programs to enhance organizational and human performance.


HE has strategic relationships with independent consultants and partner firms whose expertise provides a broader base offering.

HigherEchelon, Inc. works in both the government and private industries to provide and manage top talent. The management approach of HigherEchelon, Inc. is to become a value-added partner to our customers. To accomplish this, we rely on effective communication, detail-oriented planning, and our ability to adapt to the ever-changing needs of our customers. HE’s reputation for exceptional delivery in personnel services and training continues with our ability to manage programs and projects. HE ensures the highest level of performance, while being cognizant of timelines and cost. HigherEchelon, Inc. prides itself on transparency and integrating our clients within our program to ensure success.

Meet the Team

Dr. Ross (Retired, US Army) is the President of HigherEchelon, Inc., which is an Organizational Performance consulting firm with offerings in leadership, technology, and engineering to both public and private sector clients. Joe’s background includes diverse leadership assignments, years of performance study, and the development of organizational effectiveness programs, culminating in HigherEchelon’s flagship program, The Resilient and Adaptable Leader ©. Since 2012, Dr. Ross has been the lead consultant for Army Game Studio in developing the GoArmy Edge, a free software application adapted to help football athletes learn their team’s playbooks, make proper reads and play calls, and mentally practice their assignments in a virtual environment before taking the field. GoArmy Edge takes virtual coaching simulation and training to a new level through unprecedented detail and customization, helping improve football team performance through more effective and safer player practice capabilities. Joe works with NFL, college, and high school teams, Nike Clinics, and Football University Camps about state of the art technology to enhance coaching and player learning.

As a 1995 West Point graduate, Joe was a three-year letter winner and co-captain of the 1994 Army Football team. During his career as an Infantry Officer, Joe led 144 soldiers from the 101st Airborne Division and deployed to Kosovo in 2001. The Secretary of the Army commended Joe’s unit for capturing two insurgents on the Central Intelligence Agency’s (CIA) top ten most wanted list and bringing the Serbian and Albanian leadership together to start a dialogue of reconciliation. Joe served as the Director of the Military Enhancement Program at the United States Military Academy (USMA) from 2003 – 2008. During his tenure, Joe consulted with Pentagon leadership to operationalize the Warrior Ethos by changing the culture of the Army to be more agile and adaptive. Dr. Ross helped write the Soldier’s Creed to establish a warrior mindset and advised the Army on developing a standardized framework for training all military personnel about the intangible emotional and mental skills of performance. In 2009, Joe joined the Army Football coaching staff as the Special Teams and Fullback Coach, where he helped lead Army Football to the 2010 Independence Bowl victory. Joe received a Master of Education in Athletic Counseling from Springfield College and his Doctorate in Organizational Psychology from Walden University.

Sherry Green is HigherEchelon’s Executive Administrator and runs the company’s office in Huntsville, Alabama. She supports critical company functions including: human resources, sales and marketing, information technology, and government certifications. As a 14 year veteran, Sherry has previously served in administrative and accounting positions in the legal and defense industries.

Rick Roper is the Regional Vice President for HigherEchelon-West. Based out of Kansas City, he leads HE’s capture management team and maintains oversight on programs, client delivery, and business development efforts in the Western United States for government and corporate clients who are seeking to optimize organizational performance.

Rick has a diverse background with over 21 years of applied leadership and operational experience. As a former college athlete, he was an early student in West Point’s Center for Enhanced Performance, which oriented on mental skills training and optimizing human performance. In addition, he taught undergraduate studies at West Point-- one of the nation’s most renowned leadership institutions.

Subsequently, while serving as a Director of Operations and later as a Chief of Staff, he gained experience in establishing leader development programs, strategic planning, training management, process improvement, and program/project management. Rick has also served in advisory positions helping leaders overcome systemic organizational problems related to human resources, supply chain management, and operations. Later, he was an assistant professor at the U.S. Army’s Command and General Staff College, which is a graduate-level institution focused on leader development and education. There, he developed curriculum and learning solutions focused on design, critical thinking, training management, and problem solving for students now serving in executive positions world-wide.

Rick is a 1995 graduate of West Point, and earned a Master’s degree in Administration from Central Michigan University.